Important Notes:
In case the client wishes to prepone /postpone his or her travel dates, we request you to kindly reach us 15 days before the journey date via e-mail/SMS.
The customers can prepone /postpone their tour once without any additional charges (if intimated before 15 days of travel date in writing). However, postponing & postponing a second time will attract additional charges.
Also note that a few service providers (Hoteliers, transporters etc.) may apply to postpone/postpone charges even after meeting the above requirement. In such cases postpone/prepone charges will deducted from the advance amount deposited.
In all prepone or postpone scenarios, the services and the costing will be subject to the availability of Hotel/Volvo and season/off-season time.
We do not accept any changes in the plan within 15 days of the travel date. However in rare cases like adverse climatic conditions or strikes, the package can be postponed which will be intimated to you beforehand.
The validity to utilize your Advance payment in prepone/postpone scenarios is 1 Year from the date of advance payment.
The advance payment and the invoice Number allotted to you, are transferable i.e. you can pass on your booking to any of your friends/ relatives. (Please Note: To transfer your booking you must meet the above terms and conditions first).
"We handle flight ticket reservations and issue PNR numbers. However, SME TRAVELS is not responsible for flight cancellations, rescheduling, or itinerary changes. SME Travels assists with flight changes, cancellations, and refunds."
No rooms are being blocked and hotel confirmation will be subject to availability upon booking.