Tour Details

Manali is a resort town, near Kullu town in the Kullu district in the Indian state of Himachal Pradesh. It is situated at the northern end of the Kullu Valley, formed by the Beas River.The town is located in the Kullu district, approximately 270 kilometres (170 mi) north of the state capital of Shimla and 544 kilometres (338 mi) northeast of the national capital of New Delhi. With a population of 8,096 people recorded in the 2011 Indian census, Manali is the beginning of an ancient trade route through Lahaul (H.P.) and Ladakh, over the Karakoram Pass and onto Yarkand and Hotan in the Tarim Basin of China. Manali is a popular tourist destination in India and serves as the gateway to the Lahaul and Spiti districts as well as the city of Leh in Ladakh.

Tour Plan

Hotels

Destination Pictures

Terms & Conditions

TOUR PACKAGE POLICIES & SERVICE NOTES: (FOR GUESTS)

Travelling to places is an investment in lifetime memories and SME Tours & Travels. Truly understands that. Thus, to maintain transparency and get the best of experiences, we strongly advise all our guests to read the terms and conditions below carefully.

Enjoy our informative reading!!

PACKAGES NOTE:

• All our packages are customizable except Fixed Departures.
• Guests are requested to have every discussion in writing, as verbal communications will not be entertained.
• The packages offered by SME Tours & Travels can be customized according to guest’s wishes.
• To ensure smooth services, the Company can also make alternations in the tour. The reasons for such changes can be acts of god, technical problems, sudden service issues, government policies or any other similar situation.
• The package will not be considered booked until the advance amount has not been received by us.
• DND travel dates (Date not decided) packages should be affirmed within 3 Months of the invoice issuance date. Delays may lead to certain inconveniences.
• To give better experiences to our guests, our company also rolls out special offers. This includes upgraded Hotels, Room Category, and Vehicle Type. No additional cost will be levied for such upgrades, and this exciting news will be shared with you either before or during the trip.

PACKAGE COSTING NOTES:

• Any Changes, Upgrades and Add-ons in the tour package may attract additional costs.
• We have the right to recover a fair amount if the child/child's is informed wrong to the company.
• Prices for early check-in, late check-out, rooms for fresh up, or any upgrade in the room category will cost extra according to Hotel Policies.
• Taxi will be used according to the above itinerary. For Extra timings or off-route destinations, extra costs will be levied.
• Hotels may apply extra cost for using games room, disco, spa, gym or any other amenities. Also, the amount paid for the room doesn’t include room heater charges, Mini Bar, Telephone bills, etc. The amount for these services will be directly paid at the hotel.
• Guests will solely be responsible for bearing the penalty charges for inconveniences caused by them during the tour. This includes any damage done to hotel property or vehicle, carrying out prohibited activities, conflicts with other people or any similar disruptions.
• Extra costs may be charged due to natural calamities/political disturbances/ new orders passed by the government/risks to lives, or any other situations over which the company has no control.
• Freebies and Discounts offered by SME Tours & Travels are for a limited time only. After that, regular rates/inclusions will be applicable. Thus, guests are advised to book their package before the cut-off dates.

SERVICES NOTE:

• Guests can avail of only those services as mentioned in the booking voucher.
• Check-in & Check-out times will be according to Hotel Policy. Also, early check-in and late check-out scenarios will be subject to availability.
• In every package, base category rooms will be reserved in hotels unless specified by executives.
• Meal timings must be followed as per instructions by the hoteliers. Packages booked with meal plans will have a Fixed Menu (Buffet or Room Service).
• Transfers must be followed as per instructed time by the transporters.
• Flights, trains, stay arrangements, certain sightseeing, adventure activities, or similar services will be subject to ideal weather conditions or Season periods.
• Any complimentary services (If not provided) cannot be claimed in the form of cash or alternative services.
• For No Shoor, any unavailed service, Bharat Booking shall not be responsible. This includes missed flights, meals, transfers or any other booked services. For alternative arrangements, extra costs will be levied.
• Due to geographical differences, few places may not have as lavish facilities as developed tourist destinations. In such places, Hotels are categorized based on location, services and cost and not as 3-star, 4-star and so on. The vehicle types are limited and may not be of the latest models. Also, general infrastructure, such as hospitals, petrol pumps, ATM, eetc may be missing. Thus, Guests are requested to be well-prepared for such destinations in advance.
• SME Tours & Travels shall not be responsible for any delays or cancellations due to Heavy Traffic Jams, blocked roads, technical faults, strikes, natural disasters or any unforeseen event. Such situations may also demand some extra services vis-a-vis extra cost.
• Please notify us about your complaints or claims within 7 days of “See Off” dates, as beyond this period, issues may not be promptly resolved.

DOCUMENTS NOTE:

• Screenshots of identity proof and payment receipt are required for the confirmation letter to be released.
• The customers are advised to read the confirmation voucher carefully and approve it within 24 hours of issuance. Any errors/changes shall not be entertained afterwards.
• Kindly carry a confirmation Voucher, ID Proof, Volvo Tickets, Flight Tickets, Permits, vias, portssport, etc, depending upon the package type, destination and inclusions. These documents are mandatory during check-in / check-out procedures.
• Few adventure activities may require you to sign an “Indemnity bond”. In such scenarios, Bharat Booking Holidays will not hold any liabilities.

CANCELLATION & REFUND POLICY:

• All the cancellations must be communicated in writing.
• The token amount is non-refundable in any case.
• Cancellations made 15 Days before the travel date will attract cancellation charges. Cancellations charges will vary from 25 % - 50% of the total tour package cost.
• 100 % Retention charges will be levied for bookings cancelled within 15 days of travel date or No show scenarios.
• No refunds will be given in case of missed or unused services. This includes Flights, Trains Hotel stays, meals, sightseeing, transfers, entry ticket, permits or any other SMET&T services.
• SME Tours & Travels has the right to cancel your Invoice due to insufficient Advance Amount i.e. 50% of the total tour Package Cost.
• In case, clients are suspected of indulging in any kind of illegal activity or violent behaviour, SME Tours & Travels will immediately stop the services while holding all the refunds. 

AMENDMENT POLICY (PREPONE & POSTPONE):

• All amendments must be communicated in writing.
• To prepone /postpone the tour, please reach us 15 days before the journey date.
• SME Tours & Travels does not charge anything if postponement/ prepone happens once.
• Postponing & preponing your tour a second time will attract 15 % of the total tour package cost.
• We do not accept any changes in the plan within 15 days of the travel date except in cases of force majeure or political disturbances.
• In all prepone or postpone scenarios, services and costing will be subject to availability and season/off-season time.
• The validity of “Postponed Packages” is 1 Year from the date of booking.
• The invoice Number allotted to you is transferable i.e. you can pass your booking to any of your friends/ relatives. (Please Note: To transfer your booking you must meet the above terms and conditions first).
• Few service providers may apply to postpone/postpone charges even after meeting the above requirement. In such cases postpone/prepone charges will deducted from the advance amount deposited.